Frequently Asked Questions about PALSAR.Please click each category below to display questions and answers.
User Registration
Q1. How can I register with the PALSAR GDS?
Q2. How can I change my password after user registration? (Error massage was displayed when I tried to change my password.)
Q3. I forgot my ID and/or password. What should I do?
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Product Search
Q1. How can I search product for my area of interest?
Q2. Would you explain the rule of scene ID number?
Q3. How long does it take to make product available for search after observation?(How long will it take to archive product)
Q4. I don't know how to set scene shift.
Q5. Map is not displayed on the product search page.
Q6. Why can't I find the product that was available at JAXA’s AUIG?
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Purchace
Q1. Is it possible to include shipping cost in the invoice?
Q2. I would like to know postage for media.
Q3. I would like to know the price of products.
Q4. Can I purchase ASTER product and PALSAR product at the same time?
Q5. Do you give discounts for bulk purchase or student?
Q6. Can I pay after receiving the product? If I can, would you tell me the procedure?
Q7. Would you tell me the Bank name and/or SWIFT code?
Q8. How long will it take to receive product after ordering? How can I check the status of the product?
Q9. How can I order by credit card?
Q10. How can I input information on credit card? The entry screen isn't displayed.
Q11. I would like to get a packing list and/or receipt.
Q12. Is it possible to get observation data acquired during initial check out?
Q13. In case there is L1.0 product, can I order L1.1 product?
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Observation
Q1. Can I submit an observation request?
Q2. I would like to know whether my area of interest will be observed or not.
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Product Utilization
Q1. Is there any software to use PALSAR products?
Q2. How can I find interferometry pair?
Q3. I would like to know the method for calculation to convert beta note into sigma note. Also, I would like to know the method for calculation of incidence angle necessary for the conversion.
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PALSAR information
Q1. I would like to know specifications of PALSAR, such as spatial resolution, swath width, and observation mode.
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Product Information
Q1. I would like to know about parameter setting.
Q2. I would like to know about details on product format, etc.
Q3. I would like to know details about products, such as relationship with observation mode, scene size, and number of look.
Q4. I would like to convert Vexcel format into CEOS format.
Q5. I would like to know geo code processing method of PALSAR products.
Q6. I would like to know differences between ERSDAC products and JAXA products.
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